Terms of service

Terms of Service for Highlands Mill

Effective Date: 18 Dec 2025

Welcome to Highlands Mill. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read these terms carefully before placing an order. If you do not agree to these terms, please refrain from using our website.

1. Use of the Website

By using this website, you agree to:

  • Provide accurate and complete information during the checkout process.

  • Refrain from using our website for any unlawful purposes.

  • Acknowledge that all content, images, and designs on this website are the intellectual property of Highlands Mill and may not be reproduced or distributed without our written consent.

2. Product Information

  • Highlands Mill is a dropshipping store, and product availability is subject to change without notice.

  • Images of products are for illustrative purposes only. Actual products may vary slightly due to differences in monitor settings or manufacturing variations.

  • We do not guarantee that product descriptions or other content on our website are error-free.

3. Orders and Payments

  • All prices are listed in CAD and are subject to change without notice.

  • Highlands Mill reserves the right to cancel any order at our discretion, including but not limited to cases of suspected fraud or supply chain issues.

  • Customers are responsible for providing accurate billing and shipping information. Highlands Mill is not liable for delays or losses resulting from incorrect or incomplete details provided by the customer.

4. Shipping and Delivery

  • Estimated delivery times are provided as guidelines and are not guaranteed.

  • Highlands Mill is not liable for delays caused by third-party carriers or customs processes.

  • Customers are responsible for any additional fees, such as customs duties or taxes, that may apply to their orders.

5. Returns and Refunds

Please refer to our Return and Refund Policy for detailed information about returns, refunds, and exchanges. By placing an order, you agree to comply with the terms outlined in that policy.

6. Limitation of Liability

  • Highlands Mill’s liability is limited to the total cost of the product purchased.

  • Under no circumstances shall Highlands Mill be held liable for indirect, incidental, or consequential damages arising from the use of our products or website.

  • Customers are responsible for ensuring that products purchased from Highlands Mill meet their needs and requirements.

7. Indemnification

You agree to indemnify and hold Highlands Mill harmless from any claims, damages, losses, or expenses arising from your use of our website, violation of these Terms of Service, or infringement of any third-party rights.

8. Changes to These Terms

Highlands Mill reserves the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website constitutes your acceptance of the revised terms.

9. Governing Law

These Terms of Service are governed by the laws of Ontario, Canada. Any disputes arising from these terms or your use of our website shall be resolved in the courts of Ontario, Canada.

10. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us:

  • Email: info@highlandsmill.com

Thank you for choosing Highlands Mill. We appreciate your business and look forward to serving you.